Grant Thornton drives operational excellence through a centralized, automated timesheet management system.
Client
Impact Areas
Key Deliverables
The Story
As a leading global professional services firm, Grant Thornton’s mission centers on delivering high-value advisory and audit services. Yet, despite their market strength, the firm faced significant friction in measuring project and employee efficiency due to fragmented manual tracking.
Clavis Tech partnered with the client to develop a bespoke, role-based timesheet management system designed to automate diverse workflows and eliminate manual errors. The result was a radical transformation in administrative responsiveness and a significant boost in employee productivity through real-time data visibility.
The Challenge
Operating in the high-stakes professional services industry, Grant Thornton Mauritius struggled with internal inefficiency due to heavy reliance on excel-based tracking for time management and project measurement. These legacy manual workflows created a lack of scalability and significant roadblock in extracting real-time performance analytics.
Without a unified system, the firm faced potential revenue leakage due to unrecorded billable hours and a loss of strategic oversight on project margins—stakes that could ultimately compromise their market position in a competitive landscape.
The Solution
Clavis Tech proposed a comprehensive roadmap focused on digitizing the entire project lifecycle, prioritizing a secure, role-based infrastructure with automated modules for Client, Engagement, Job, Task tracking, Teams, & Assets to streamline end-to-end project management.
Our approach began with a 360-degree audit of Grant Thornton’s existing reporting structures to ensure the new digital environment mirrored their precise operational needs. Using our proven development framework, we prioritized high-level security following OWASP standards to safeguard sensitive client and employee data.
Solution delivered
User management: A comprehensive self-service module where employees can manage their profiles, view data, and maintain personal records online.
Access level control: A secure, role-based hierarchy (Super Admin, Partner, Manager, Employee) that manages user rights and ensures strict data integrity
Client management: A centralized directory to manage all client profiles and contact information, ensuring every billable hour is accurately attributed to the correct account.
Engagement tracking: Streamlined oversight of all formal service agreements, allowing for better monitoring of project lifecycles and billable engagements
Job orchestration: Detailed job-level tracking that allows managers to define specific projects according to employee departments for improved operational clarity.
Task management: Granular tracking of individual tasks within jobs, enabling employees to log precise hours and providing managers with a clear view of micro-level productivity.
Team collaboration: Digital tools to organize employees into collaborative units, facilitating better resource allocation and collective performance tracking.
Departmental organization: Structural mapping of the organization into distinct departments, ensuring that project assignments and reporting align with the respective jobs and engagements.
Advanced reporting: An analytical engine featuring advanced filters to generate weekly or monthly productivity reports, with full export capabilities to Excel.
Asset management: A dedicated module to track firm-issued assets like laptops, mobile devices and accessories, managing the full lifecycle from issuance to stock availability.
The single source of truth to improve operational efficiency
The Result
The implementation of the timesheet management system provided Grant Thornton with a single source of truth for all operational data, effectively digitizing previously manual and error-prone administrative tasks.
Real-time efficiency tracking:
Users can now instantly view project progress and employee hours, allowing for immediate corrective action based on their specific roles.
Enhanced user experience:
The intuitive self-service module simplified daily tasks, significantly improving overall employee satisfaction and morale.
Future-ready infrastructure:
Hosted on AWS, the solution ensures 99.9% uptime and high scalability, preparing the firm for the next decade of growth.
By the numbers
The secure, hierarchical timesheet ecosystem successfully digitized manual workflows to provide real-time efficiency analytics. By eliminating Excel dependency, the solution significantly enhanced administrative responsiveness and employee productivity across the organization.
0%
Reduction in manual tasks
0%
Hours lost
Hours lost to unrecorded billable time
