Smarter Conversations. Faster Workflows.
We build intelligent voicebots and chatbots that transform how publishers, authors, and readers interact with your systems. Powered by LLMs, AI and automation, our solutions handle everything from manuscript submission to customer support—helping you save time, reduce costs, and deliver seamless user experiences.
Voice & Chat Automation
Don't Make Your Authors and Customers Wait
No one today has the patience to wait several minutes for a response—or worse, to receive a message saying someone will get back to them during office hours, the next day, or after the weekend. In publishing, convenience is everything. Creating a seamless bridge between customer experience and the service provider means being available when your authors, readers, or partners need you most. That’s where our AI-powered voicebots and chatbots make the difference—offering instant, 24/7 support to guide callers, answers queries and resolves issues.
Human-Computer Communication
AI-powered voicebots and chatbots are being rapidly adopted across publishing and content-driven businesses to enhance customer-facing functions. By automating processes such as manuscript submissions, rights management assistance, order tracking, and customer support, these intelligent assistants deliver faster responses, reduce manual workload, and ensure 24/7 availability. Publishers benefit from improved efficiency, consistent communication, and enhanced user experiences—while freeing up teams to focus on higher-value creative and strategic tasks.
High Quality AI Voicebots and Chatbots
Publishing and content-driven businesses often deal with high volumes of repetitive queries and transactions. Instead of overloading teams with manual support, our bots provide:
24/7 assistance
For authors, customers, and partners
Faster query resolution
Without human bottlenecks
Multi-channel integration
Across web, mobile, and call centers
Scalable automation
For customer-facing and internal workflows
Transforming Conversations into Business Impact
At Clavis Technologies, we combine our deep expertise in publishing workflows with cutting edge AI automation. We don’t just deliver bots—we deliver measurable business impact. Our solutions are purpose-built for the publishing industry yet flexible enough to adapt seamlessly across sectors.
We’ve helped organizations streamline submissions, accelerate editorial workflows, enhance reader engagement, and cut support costs—all through intelligent voice and chat automation.
Key Capabilities
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Human-like Interactions powered by advanced Natural Language Understanding (NLU)
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Global Reach with multilingual support for diverse audiences
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Seamless Integrations with publishing CRMs, ERPs, and content systems
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Actionable Insights through analytics and reporting that drive continuous improvement
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Omni-Channel Presence across websites, mobile apps, WhatsApp, social platforms, and phone systems
Use Cases in Publishing & Beyond
Manuscript Submission
Automate the entire submission process—authors can check guidelines, upload manuscripts, and track review status using conversational interfaces.
Order Tracking
Readers, distributors, and partners can quickly get real-time updates on order status, shipment details, or invoice queries.
Rights Management Assistance
Enable authors and agents to check licensing terms, rights availability, and royalty information instantly through a chatbot or voicebot.
Customer Support
Handle common queries—subscriptions, access issues, account management—without straining your support teams.
Internal Editorial Assistance
Support editorial teams with automated reminders, task updates, fact-checking, and document retrieval via voice or chat.
Custom Scenarios
From event registrations to training support, our bots can be tailored to any publishing or enterprise workflow.
Ready to Chat?
Discover how voice and chat automation can simplify your workflows, enhance customer experience, and free up your teams for higher-value work.